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Content Strategy

A plan for the words
your brand actually needs.

Audience-led content strategy that tells you what to publish, where, and why — backed by research, search intent and the realities of how your audience actually behaves.

— Research-led · Editorial discipline · Built to ship
Clear editorial plan
Audience first
Scroll
90 day editorial plan
4 content pillars
12+ persona-mapped topics
1 unified narrative
The problem / why this matters

Most content is published in hope.

A bit of blog, a bit of social, the occasional whitepaper — produced because a calendar said something was due, not because anyone needed it.

A proper content strategy tells you what to write, who it's for, what it should do, and how you'll know it worked.

In depth / the strategy behind the calendar

Content without strategy is just decoration.

Good content strategy starts with the audience's questions and the business's answers — then organises them into a plan that compounds. The calendar is the last thing we build, not the first.

Pillars and pages

We organise content into a small number of pillar themes, each supported by cluster pages and ongoing publication. This gives Google a coherent signal and gives your team a clear remit.

Audience and intent

For each pillar we map the audience's real questions — using customer interviews, support tickets and search-intent data — so content answers what people actually ask, not what brands wish they'd ask.

Distribution baked in

A piece of content with no distribution plan is wishful thinking. We plan SEO, social, email and PR distribution as part of the strategy, not as a bolt-on after publication.

What's included

Research, strategy, editorial plan.

Audience research

Customer interviews, support-ticket review, sales-call analysis and search-intent mining.

Content audit

Inventory and quality assessment of every existing asset — what to keep, fix, merge or kill.

Pillar strategy

Four to six pillar themes with supporting clusters mapped against audience and intent.

Editorial calendar

90-day publishing plan with topics, formats, owners and distribution channels.

House style & governance

Editorial principles, naming, taxonomy and governance to keep the system intact at scale.

Measurement framework

KPIs by pillar and format, with a dashboard tied to leads, pipeline or revenue.

Process / how it works

Research, frame, plan.

  1. Audience research

    Customer interviews and search-intent research to surface real questions in real language.

  2. Content audit

    Honest inventory of what you already have — what to keep, fix, merge or quietly retire.

  3. Pillar workshop

    Half-day workshop to define pillar themes against audience needs and commercial goals.

  4. Editorial plan

    90-day calendar with topics, formats, owners, distribution channels and success metrics.

  5. Handover

    Full playbook handed to your team — or executed by us under a content retainer.

Case study / professional services

From scattergun to four pillars.

A professional-services firm publishing thirty blog posts a year with no clear audience. We rebuilt around four pillar themes, retired half the back catalogue and produced a 90-day editorial plan. Organic leads doubled inside six months.

Organic leads
4 Pillar themes
↓40% Content volume (intentionally)
Get results like these
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Questions / answered

Questions, answered.

Will you write the content too? We can. The strategy can either be handed over to your team or executed by our copywriting team on a monthly retainer.
How long does a content strategy project take? Audit-only: 3–4 weeks. Full strategy with editorial plan: 6–8 weeks end-to-end.
Do you do customer interviews as part of research? Yes — typically 6–10 customer interviews, plus sales and support-team conversations.
Will this work for B2B as well as consumer brands? Yes — and frankly the discipline matters even more for B2B, where the audience is smaller and the questions more specific.
How does this relate to SEO? Closely — but content strategy is broader than SEO. We map search intent into the plan but we also account for email, social and sales-enablement content.
Let's talk / no hard sell

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